Frequently Asked Questions
By completing the ‘Get a Quote‘ form on this website, this will allow us to understand your requirements, (however we may need to contact you if we need more information). Once we know what you want, we will send you an itemised quotation for you to consider. We cannot quote over the phone, but we can discuss your requirements so please feel free to call us.
Yes. A PDF artwork proof will be sent to you before we begin a job to make sure you are happy with the design and layout. We can also send you an initial material test sample if required, (in some circumstances an initial upfront charge will be applied for designs and samples, which will be credited on any final invoice).
We use a 80 watt CO2 laser cutter with a bed size of 1200mm x 900mm, (including a 1200mm pass through for larger sheet materials). The Z axis is 230mm.
Yes. We have been supplying customers with laser cut steel for years through a trusted, fiber laser cutting sub contractor. Our relationship with them ensures you get the a great value service with quality results. The inhouse CO2 laser cutter we operate cannot cut steel but can engrave it, so we sometimes split metal work orders between the two laser technologies. Their maximum sheet bed size is 3000mm x 1500mm, and they can cut up to 25mm mild sheet including stainless steel, corten, galvanised, aluminium, brass and copper. Powder coatings can also be arranged for you.
As experienced graphic designers and visual artists, we can offer a truly creative service. If you would like us to design your projects, please ‘contact us‘ for more information. We can also provide a full colour print service for any additional marketing needs you may have. This is arranged via a trusted external print service that we used for many years, (you can arrange your own printing using our print ready files).
We have been making stuff for quite a while now, and have worked with many materials and cutting / engraving techniques. Our core business activities are laser cutting, engraving and design, however we can arrange the following services which we use trusted sub contractors:
- Water jet cutting.
- CNC routing.
- Vinyl cutting.
- Coatings and finishes.
We are based in the town of Wigan, North West England, (right between Manchester and Liverpool). You can find our address on our ‘contact page‘.
We are online service, however if you would like to visit our workshop could you please arrange an appointment via the ‘contact us‘ page, (this is because our workshop is based at our home)!
Delivery cost depends upon what you need, when you need it, and where you are based. We use a courier portal to arrange deliveries and insurance can be arranged. Delivery and associated costs, (packing, insurance etc) will be made clear to you on your quotation prior to placing an order. Any special requirements or instructions need to be clear before you place an order.
Alternatively, you can collect yourself from our workshop, or arrange your own courier.